I've spent my 12 year career drawing this value out, in that fun and fluid space between experience definition, interface design and brand strategy. I lead teams to design great products — that connect people with their media across devices, websites and clouds. I'm currently a User Experience Design Director for Motorola's Android smartphones and tablets, creating the future of mobile social media. Unapologetic futurist, optimist.

What are those simple, incredible moments of truth in any product or service that completely changed the way you felt about it? That made it a joy to use? That really BIG realization that crystalized why the product interaction matters?