My thoughts on design planning, business innovation and through design, and the shift from products and services to hybrid, multi-touchpoint experiences. I am a practicing Principal Experience Planner at Motorola in the Android smartphone design group.
The postings on this blog are my own and do not represent Motorola’s positions, strategies, or opinions.
This is a personal blog about topics that interest me, and emerging trends I see affecting the field of experience planning and design that may be of interest to others practicing this crazy craft of ours.
Contact me: macqueen [at] gmail dot com or check read my longer Bio/background.
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